Locked out of WordPress? You can set a new admin password straight from the Host Dada Control Panel in under a minute, without needing the old password or access to the admin email address. This guide also covers the "Lost your password?" link and what to do if you've lost your username.
Option 1: Reset the password from the Control Panel (quickest)
- Log in to the Host Dada Control Panel at cp.hostdada.uk (or from the Client Area: Services → your hosting → Login to Control Panel). If you've also forgotten that password, see Reset your Client Area or Control Panel password.
- Open Users. Click Manage next to your WordPress package, then Users in the WordPress Tools section. Your administrators are listed with their E-Mail, Name and Username, which is handy if you've forgotten the username too.
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Choose Change Password. Click Manage next to your account and choose Change Password.
The Change Password option for a WordPress administrator.
- Enter a new password. Type a strong password in New Password (at least 12 characters, ideally generated by a password manager) and click Change Password.
- Log in. Go to
https://yourdomain.co.uk/wp-adminand sign in with your username and the new password.
Option 2: Use "Lost your password?" (any host)
- Go to your login page at
https://yourdomain.co.uk/wp-login.phpand click Lost your password? - Enter your username or email address and click Get New Password.
- Open the email from WordPress and follow the link to choose a new password. Check your junk folder if it doesn't arrive within a few minutes.
If the reset email never arrives, your site probably can't send email reliably. Use Option 1 to get in, then fix sending with WordPress not sending email? Set up SMTP.
Option 3: Change a password from inside WordPress
If you can still log in and simply want a new password, go to Users → Profile, scroll to Account Management, click Set New Password, then Update Profile. Administrators can do the same for other users from Users → All Users → Edit.
Troubleshooting
I see a "Security Verification" page before the login form
Host Dada can protect WordPress login pages from password-guessing bots with a short browser check. It normally passes on its own within a few seconds. If it says Verification could not be completed, refresh the page, make sure JavaScript is enabled, and try temporarily turning off VPNs or strict privacy extensions.
The new password is accepted but I'm sent straight back to the login page
This is usually a cookie or address mismatch, for example the site address is set to http:// but you're visiting https://. Clear your browser's cookies for the site and try again. If it continues, check the Site Url and Home values under WordPress Tools → Settings (see Change your WordPress site address).
"Error: The username is not registered on this site"
Check the exact username in the Control Panel under WordPress Tools → Users, or log in with your email address instead.
A security plugin has locked me out after too many attempts
Wait for the lockout to expire (often 15 to 60 minutes). If you need in sooner, deactivate the security plugin from WordPress Tools → Plugins, log in, then reactivate it.
Last reviewed: October 2026
