Exchange 2016 Configuration (Basic Mailbox)

Set-up Instructions 

Step 1. In Outlook, select 'File' then 'Add Account' - A pop-up box will appear

Step 2. In 'Auto Account Setup', tick 'Manually Configure Server Settings or Additional Server Types'           

Step 3. Choose the service 'Internet E-mail'          

Step 4. User Information
i. In the 'Your Name' box, enter the name you want users to see when you send email from this account         

ii. In the 'Email Address' box, enter your email address.

Step 5. Server Information

  i. In the drop down box, select 'POP3 or IMAP'

ii. In the 'Incoming mail server' box, enter pop3.giacomcp.com or imap.giacomcp.com

  iii. In the 'Outgoing mail server (SMTP)' box, enter smtp.giacomcp.com

Step 6. Log-on Information

i. In the 'User Name' box, enter the username (the full email address)

ii. In the 'Password' box, enter the Password (the email address' password)

Step 7. On the right hand side, click the More Settings button

i. On the 'Outgoing Server' tab, tick 'My outgoing server requires authentication'
ii. Ensure that 'Use same settings as my incoming mail server' is ticked and click 'OK'

Step 8. After all this is done, un-tick 'Test Account Settings by clicking the next button' and click 'Next' to complete the set-up

Related Guides

• Basic mailbox settings for Outlook and other email clients (POP/IMAP)
• Diagnostics log collection in Support and Recovery Assistant
• Add an Outlook.com or Office 365 account
• How to Create Email Account in the Control Panel
• Groups naming policy