Wix doesn't let you change the nameservers of a domain bought from Wix. To use it with Host Dada you either point its website records at Host Dada from your Wix account, or transfer the domain to Host Dada so you have full control. This guide explains both.

  • Applies to: All Host Dada hosting and email
  • Time: 15 minutes (pointing) or 5 to 7 days (transfer)
  • Difficulty: Beginner

Before you start

  • You'll need your Wix account login.
  • Set up your Host Dada hosting first, so there's somewhere for the domain to point. If you're moving a Wix website, read Moving from Wix: what can and can't be moved first, because Wix sites can't be exported.
  • Decide what happens to your email. If you have Wix mailboxes (Google Workspace bought through Wix) you'll need to keep them or move them before you change anything.
Your Wix site will stop showing on this domainWhen the domain points to Host Dada, your Wix website is disconnected from it. Wix email (Google Workspace) keeps working only if its MX and TXT records stay in place. If you transfer the domain, those records must be recreated on Host Dada DNS first (see Manage DNS records).

Which option should I choose?

Option 1: point the recordsOption 2: transfer the domain
Where the domain staysRegistered and renewed at WixRegistered with Host Dada
NameserversStay on Wix (can't be changed)Host Dada ns1.kandekore.net to ns4.kandekore.net
TimeMinutes, up to 48 hours to take effectUsually 5 to 7 days
Best forA quick move of the website onlyManaging website, email and DNS in one place

Option 1: point your Wix domain at Host Dada

First get the IP address of your Host Dada hosting. If you're not sure where to find it, open a support ticket and we'll tell you. Then:

  1. Open Domains in Wix. Log in to Wix and go to Domains.
  2. Manage the DNS records. Click the Domain Actions icon next to your domain and choose Manage DNS Records.
  3. Update the A record. In the A (Host) section, edit the record with a blank host name (the root of your domain) so its Value is your Host Dada IP address. Delete any other A records for the root, so the old and new don't conflict.
  4. Update www. In the CNAME (Aliases) section, set the www record's value to your domain name, for example yourdomain.co.uk. Remove any other www record.
  5. Save. Click Save, then Save Changes. Leave your MX and TXT records alone if you're keeping Wix email.

Wix's own instructions: Connecting a Wix domain to an external site.

Option 2: transfer the domain to Host Dada

Transferring gives you the Host Dada nameservers and full DNS control. Wix won't transfer a domain within 60 days of buying it, or within 60 days of a change to the registrant's contact details. Wix confirms that if your new host needs nameserver changes, the domain has to be transferred away (Wix: changing name servers of a Wix domain).

  1. Copy your DNS records. In Wix's Manage DNS Records, note every MX, TXT and CNAME record you still need, especially Wix mailbox (Google Workspace) records.
  2. Start the transfer at Wix. In Wix, go to Domains, click the Domain Actions icon next to the domain and choose Transfer away from Wix. Click Transfer Domain, then I Still Want to Transfer. Wix emails an authorisation (EPP) code to the domain's registrant contact. For .uk domains the process uses an IPS tag change instead (our tag is HOSTDADA, see Changing the IPS tag), and Wix has a separate guide for it.
  3. Start the transfer with Host Dada. Follow Transfer a domain to Host Dada.
  4. Recreate your records. Wix says business email stops working after a transfer until the MX records are added again. Once the transfer completes, add your saved records in the Host Dada Control Panel, and check the nameservers below are set.
NameserverValue
Nameserver 1ns1.kandekore.net
Nameserver 2ns2.kandekore.net
Nameserver 3ns3.kandekore.net
Nameserver 4ns4.kandekore.net

How long it takes and how to check

Record changes at Wix usually show within a few hours, but Wix says they can take up to 48 hours. To check, use whatsmydns.net and look up the A record (Option 1) or NS record (Option 2) for your domain, or run dig A yourdomain.co.uk +short in a Terminal. See DNS propagation for more.

Moving to Host Dada?We'll migrate your website and email for free. Open a ticket and we'll handle it. See what we can migrate for you, or browse our Essential web hosting plans.

Troubleshooting

My site still shows the Wix site

An old A record for the root is probably still in Wix's DNS. Remove every root A record except the Host Dada one, then wait for caches to clear (up to 48 hours).

I can't find a nameserver option in Wix

That's expected: Wix doesn't allow it. Use Option 1, or transfer the domain (Option 2).

My Wix email stopped working

The MX or TXT records for Google Workspace were removed or not recreated after a transfer. Add them back exactly as they were. If you want to move the mailboxes to us, see Move your email to Host Dada.

Still stuck? Our UK support team is happy to help. Open a support ticket and tell us your domain name, where it's registered and what you've tried so far.

Last reviewed: October 2026

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