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Create folders to organize emails, move messages, and add folders to your Favorites folder for easy access.
Create a folder
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Right-click Inbox and select New Folder.
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Type a name for the folder and press Enter.
Move messages into a folder
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Select an email message.
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Drag and drop it into a folder.
Note: To move more than one email, select an email, hold down the Shift key and select other messages, and then click, drag, and drop them into a folder.
Add a folder to Favorites
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To add a folder to Favorites, right-click the folder, and then select Show in Favorites.
Note: You can also select the folder, and then drag and drop it in Favorites.
Related Guides
- Basic mailbox settings for Outlook and other email clients (POP/IMAP)
- Diagnostics log collection in Support and Recovery Assistant
- Add an Outlook.com or Office 365 account
- How to Create Email Account in the Control Panel
- Groups naming policy
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We provide fully managed Microsoft 365 setup and support — so you can focus on running your business.
