If your domain is registered with Krystal, you can point it to Host Dada by changing its nameservers (the settings that tell the internet where your domain's website and email live) in the Krystal Client Area. It takes about 5 minutes, then usually a few hours to take effect.
Before you start
- You'll need your Krystal Client Area login (your registered email address and password).
- Your domain must be registered with Krystal. If it's registered somewhere else, change the nameservers there instead.
- Set up your Host Dada hosting or email first, so there's somewhere for the domain to point. Not sure? See what nameservers do.
MS= or google-site-verification), CNAME and any other records, then recreate them in the Host Dada Control Panel. Our guide to managing DNS records shows you how. If your website is already on Host Dada hosting, its A records are added for you.Step-by-step
- Log in to Krystal. Sign in to the Krystal Client Area.
- Open your domains. Select My Domains.
- Manage the domain. Click the domain name, or open its More Actions menu and choose Manage Domain.
- Open the Nameservers tab. Select the Nameservers tab.
- Enter the Host Dada nameservers. Replace the existing entries with the four Host Dada nameservers in the table below.
- Save. Click Change Nameservers. Krystal says updates can take up to 24 hours to spread worldwide.
Host Dada nameservers
Enter all four, exactly as shown, one per box. If your registrar only shows two boxes, enter the first two and add the others if it lets you.
| Nameserver | Value |
|---|---|
| Nameserver 1 | ns1.kandekore.net |
| Nameserver 2 | ns2.kandekore.net |
| Nameserver 3 | ns3.kandekore.net |
| Nameserver 4 | ns4.kandekore.net |
Krystal's own instructions: How to assign nameservers to a domain.
How long it takes and how to check
Krystal usually sends the change to the domain registry within minutes. Most of the internet sees the new nameservers within a few hours, but it can take up to 24 to 48 hours because other networks keep a cached copy of the old ones. During that time some visitors may see the old site and some the new, so keep your old hosting and email running until it has finished.
To check progress:
- Use a free public checker such as whatsmydns.net. Choose NS, enter your domain and look for
ns1.kandekore.nettons4.kandekore.netaround the world. - On a Mac or Linux computer, run
dig NS yourdomain.co.uk +shortin Terminal. On Windows, runnslookup -type=NS yourdomain.co.uk.
Our guide to DNS propagation explains what's happening in more detail.
Troubleshooting
My website still loads from Krystal
If you also host the website with Krystal, it keeps working there until the new nameservers take over and your site is live on Host Dada. Keep the Krystal hosting until you've checked everything works on Host Dada.
My email stopped arriving after the change
The MX records weren't recreated on Host Dada DNS before the switch. Add them in the Host Dada Control Panel now (see Manage DNS records). Mail usually starts flowing again within an hour. Senders' servers retry for a day or more, so most delayed messages still arrive.
The checker still shows the old nameservers
Give it time: up to 24 to 48 hours is normal. If nothing has changed after 48 hours, log back in and check the nameservers saved correctly, with no typing mistakes or full stops at the end.
Last reviewed: October 2026
