Point a domain registered at Fasthosts to Host Dada by changing its nameservers to ns1 to ns4.kandekore.net in the Fasthosts control panel. It takes about five minutes.

  • Applies to: All Host Dada hosting (Essential, WordPress, Email and ProFlex)
  • Time: about 10 minutes, plus up to 48 hours to take effect
  • Difficulty: Beginner

Before you start

Before you switch: keep your email workingWhen the nameservers change, the DNS records held at Fasthosts (including MX records for Fasthosts mail or Microsoft 365) stop being used. Any record you haven't recreated on Host Dada stops working, and email is usually the first thing to break. Before you change anything, write down (or screenshot) every record in your current DNS, especially MX records (where your email is delivered), TXT records (SPF, DKIM and verification codes for Microsoft 365, Google and others) and any A or CNAME records for subdomains. Then recreate them in the Host Dada Control Panel. See Manage DNS records in the Host Dada Control Panel.

Host Dada nameservers

Enter all four, one per box, exactly as shown. Don't add a full stop at the end, and don't enter any IP addresses.

NameserverValue
Nameserver 1ns1.kandekore.net
Nameserver 2ns2.kandekore.net
Nameserver 3ns3.kandekore.net
Nameserver 4ns4.kandekore.net

Step-by-step: change your nameservers at Fasthosts

  1. Log in to your Fasthosts control panel.
  2. Open the Hosting & Domains menu and choose Domain Names.
  3. Select the domain you want to move. Fasthosts may ask you to confirm some details before showing the domain overview.
  4. In the Nameservers & glue records section, select Manage nameservers.
  5. Choose the option to specify your own nameservers, then enter ns1.kandekore.net, ns2.kandekore.net, ns3.kandekore.net and ns4.kandekore.net.
  6. Select Continue (or Save) to confirm.
Labels may differ slightlyWe couldn't check every Fasthosts screen directly, and Fasthosts updates its control panel from time to time. If a label doesn't match, look for Nameservers on the domain's page, or search the Fasthosts guides for "nameservers". You won't need to touch glue records: those are only for people running their own nameservers.

How long does it take?

Fasthosts usually passes the change to the domain registry within minutes. The rest of the internet then catches up as old answers expire from caches. Most visitors see the new nameservers within a few hours, but allow up to 24 to 48 hours for everyone. Fasthosts usually processes the update within a few hours. During that window some people may see your old site and some the new one, so leave your old hosting and email running until the change has completed.

Check the change has worked

  • Use a free public DNS checker (search for "DNS propagation checker"), choose the NS record type and enter your domain. When most locations show the kandekore.net nameservers, you're done.
  • On a Mac or Linux computer you can run dig NS yourdomain.co.uk +short in Terminal. On Windows, run nslookup -type=ns yourdomain.co.uk in Command Prompt.
  • Send a test email to your domain from a personal address to confirm mail still arrives.

More detail is in How long do DNS changes take? Checking propagation.

Moving to Host Dada?We'll migrate your website and email for free. Open a ticket and we'll handle it. Find out more in Moving to Host Dada: what we can migrate for you, or compare our web hosting plans.

Troubleshooting

I can't find my domain in the list

You may have more than one Fasthosts account, or the domain may be registered with a reseller that uses Fasthosts. Check your old invoices to see who you pay for the domain.

I'd rather transfer the domain to Host Dada

For a .uk domain change its IPS tag to HOSTDADA. For other domains, unlock it and request the authorisation code. See Unlock and transfer your domain from Fasthosts.

My email stopped working after the change

The MX records weren't recreated on Host Dada before the switch. Add them now in the Host Dada Control Panel under Domains, copying the values from your old provider (or from your email provider's setup guide). Mail that bounced can't be recovered, but new messages will arrive once the record has spread, usually within an hour.

Still stuck? Our UK support team is happy to help. Open a support ticket and tell us your domain name, where it's registered and what you've tried so far.

Last reviewed: October 2026

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